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Improving Customer Satisfaction, Loyalty, and Profit: An Integrated Measurement and Management System

Improving Customer Satisfaction, Loyalty, and Profit: An Integrated Measurement and Management System

€ 10,00 € 34,56 71%

Code: 511911660323365

Publisher: Jossey-Bass Inc Pub

Category: Various

Ean13: 9780787953102

2000; br., pp. 214, cm 22,5x16.

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